Customer Service

We've finally taken back control of our webstore. If you have any questions about your order please contact us at the email address below. Someone from our team will get back to you withing 24 - 48 hours.

We appreciate your business. Thank you for supporting The OKAY.EMPIRE!!!!!!!!



Returns are accepted within 30 days of purchase on all items except swimsuits and underwear. Product must be returned in it's original condition. If you plan to return an item, first notify us by email at Returns must be shipped to :

Okayplayer Shop Returns
281 North 7th St. 
Brooklyn, NY USA 

Please include your order number and reason for the return with your package.  Refunds will be issued only after product has been received and verified to be in its original condition.


While we will accept returns (within 30 days) on international orders for refund, we do not offer exchanges on International orders.  If you would like a replacement item, you will need to place a new order.