If you have any questions regarding your order, please consult our customer care team.
When sending us a support request, please include your full name, order number, and any other relevant information to your question. This helps our customer care team answer your request as quickly as possible.
service@okayplayer.com
(415)-322-0697
Customer Care Hours: Mon - Fri 9:00 am - 6:00 pm EST
Response times are 1-2 business days.